Welcome to Compuxis! We are committed to providing fast and reliable shipping services within the United States. Please read our Shipping Policy carefully to understand our procedures and terms.
1. Shipping Options
We offer the following shipping options within the United States:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
Delivery times are estimates and may vary depending on the destination and other factors beyond our control.
2. Shipping Costs
Shipping costs are calculated based on the following factors:
- Shipping Destination: Costs may vary depending on the state or region within the USA.
- Weight and Dimensions of the Products: Larger or heavier items may incur higher shipping costs.
- Shipping Option Selected: Expedited and Express shipping options will typically have higher costs than Standard shipping.
You will see the exact shipping cost for your order at the checkout page before you complete your purchase.
We may offer free standard shipping on orders over 2000 within the contiguous United States.
3. Shipping Destinations
We currently ship to addresses within the United States, including the 48 contiguous states, Alaska, and Hawaii. Please note that shipping to Alaska and Hawaii may take longer and may incur additional charges. We do not currently ship to US territories or APO/FPO addresses.
4. Order Processing Time
We strive to process all orders within [Enter number] business days after the order is confirmed and payment is successfully processed. Please note that processing times may be longer during peak seasons or holidays.
5. Delivery Time
The estimated delivery times after the order has been processed are as follows:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to check the delivery status online on the carrier’s website (e.g., USPS, FedEx, UPS). You will typically receive this email within 48 hours after your order has been shipped.
7. Shipping Restrictions
Please be aware of the following shipping restrictions:
- We currently do not ship to PO Boxes. Please provide a physical street address for delivery.
8. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and will do our best to provide you with a satisfactory solution, such as reshipping the order or issuing a refund, after the carrier’s investigation is complete.
Please keep all original packaging if your order arrives damaged, as this may be required for the shipping carrier’s claim process.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at: [Enter your customer support email address here] or through the contact form on our Website.
Last Updated: 12/01/2025